Shipping Policy

Thank you for visiting and shopping at Healthycarton.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Thailand Post Small Packets Airmail with Tracking number14-30 business days$2

Sometimes if the shipment is weight more than 2 kgs per shipment, we maybe split the shipment into 2 boxes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties and Taxes

Healthycarton.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Healthycarton.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.